Privacy Policy

1. WEBSITE RESPONSIBILITY

This website is the responsibility of INNOVATIVE CSR TECHNOLOGIES AND CONSULTING, S.L. with NIF B95951588, a company with registered offices at Calle Buenos Aires 12, 48001, Bilbao (Bizkaia), an entity registered in the Companies Register of Bizkaia in volume 5843, folio 151, sheet BI - 73183 (hereinafter, APLANET).

2. MOTIVATION

The entity respects the privacy rights of its Users and recognises the importance of protecting the personal data that the entity collects on its Users. 

The purpose of this document is to inform website Users about the processing of personal data carried out on this website.

3. PERSONAL DATA PROCESSED BY SIMPLY ACCESSING THE WEBSITE

3.1 What data is processed

By simply accessing the website, the entity collects the IP address and other data relating to the connection and its origin. 

The IP address is a code that identifies the User's Internet connection at a specific time. 

Only the User's Internet access provider can identify the subscriber who was assigned an IP address at a specific point in time. 

By the very nature of the server that supports the website, the User's IP address is automatically logged along with the date and time of access.

3.2 What this data is used for

This data is used solely to manage the normal use of the website and to perform statistical analyses on the use of the website.

3.3 Data recipients

The entity does not provide this information to any third party, unless it is obliged to do so by law (e.g. an official request in the framework of a police investigation).

3.4 Lawful processing

The legal basis for the processing of the IP address is the technological necessity to enable the provision of the website.

3.5 Time limit for data processing

IP addresses will be retained for a period of 1 year.

4. WHAT RIGHTS THE USER HAS AND HOW TO EXERCISE THEM 

Data protection regulations guarantee Users the following rights:

  • Access: Allows the User to know what information is held, where it has been obtained from, to whom it has been provided and for what purposes it has been processed.
  • Rectification: Allows the User to rectify any erroneous or outdated data. 
  • Deletion: Allows the User to stop the processing of their data.
  • Opposition: Allows the User to stop the use of their data for a specific purpose.
  • Limitation: Allows the User to restrict the processing of his/her data, but in such a way that they are kept for some subsequent purpose.
  • Portability: Allows the User to obtain a copy of his/her data in electronic format and, in certain circumstances, to request that it be communicated to another service provider. It is only applicable to computerised processing carried out with the consent of the User or for the performance of a contract.
  • Withdrawal of consent: Allows the User to withdraw the consent that, where applicable, has been given for the processing of his/her data.

These rights require the possibility to identify the User requesting them and to link his or her identity to the data processed by the entity.

However, the entity cannot establish this link with any of the data it processes by simply accessing the website, unless the User can provide certain documentation allowing for identification (for example, a certificate from his or her Internet access provider indicating the IP address assigned to the User on a specific date and at a specific time).  

Users are informed that they may exercise the aforementioned rights before the entity, as well as revoke their consent for the processing if they have given it, by post to the above address or by e-mail to [email protected]. 

If Users desire further information on this matter or consider their right to data protection has been violated, they may contact the Spanish Data Protection Agency (www.aepd.es). 

5. OTHER PROCESSING OF PERSONAL DATA

5.1 Cookies and similar

The entity uses cookies and other similar mechanisms for storing and retrieving data on terminal equipment (hereinafter, cookies).

Cookies are files that are downloaded to the User's browser and can be read later by the entity. In this way, cookies allow various functionalities, such as, for example, recognising a User who has previously accessed the website and being able to analyse the use of the web service in order to improve it. 

However, it is not possible to find out the identity of the User from the cookies used by the entity, unless the User provides additional information through other means and these could be linked to the cookies that have been downloaded.

For more information, please see [Cookie Policy].

Contact form:

APLANET will process the data provided through the contact form, in order to attend the contact request. 

  • Legal basis: The legal basis that legitimises the processing is the consent of the user expressed at the time of sending their contact request.
  • Retention period: The data will be processed for the time necessary to resolve the user's request for contact. Subsequently, they will be blocked and kept for 3 years in order to deal with any possible liabilities arising from the processing.

You may withdraw your consent and exercise your rights at any time, as indicated in the data subjects' rights section of this Privacy Policy.

5.1.1 DEMO application form:

APLANET will process the data provided through the DEMO request form, in order to attend the corresponding request. 

  • Legal basis: The legal basis that legitimises the processing is the consent of the user expressed at the time of sending their contact request.
  • Retention period: The data will be processed for the time necessary to resolve the user's request for contact. Subsequently, they will be blocked and kept for 3 years in order to deal with any possible liabilities arising from the processing.

You may withdraw your consent and exercise your rights at any time, as indicated in the data subjects' rights section of this Privacy Policy.

5.1.2 Subscription to the resource hub

APLANET will process the data provided through the subscription form to the resource hub, in order to send you the newsletter and keep you informed about APLANET products, services, events or news. 

  • Legal basis: The legal basis legitimising this processing is your consent expressed at the time of sending your subscription request.
  • Retention period: Data will be processed indefinitely until you revoke your consent or request deletion of your data.

You may withdraw your consent and exercise your rights at any time, as indicated in the data subjects' rights section of this Privacy Policy.

Likewise, in the event that the user has so indicated by ticking the corresponding box on any of the aforementioned forms, the user will receive commercial communications about APLANET services, products, news or events that may be of interest to them. You can obtain more information about commercial communications in the communications section of this Privacy Policy. 

 

6. SENDING COMMERCIAL COMMUNICATIONS

APLANET informs the user that the commercial communications requested by the user will be sent through the HubSpot tool, whose servers are located in the United States. Therefore, your data may be transferred outside the European Economic Area. However, we inform you that these entities offer adequate data protection guarantees through their adherence to the EU-US Data Privacy Framework that declares an adequate level of protection by the European Commission or by signing the Standard Contractual Clauses approved by the European Commission.

The tool used to send commercial communications by e-mail will include links and tiny, transparent images that will be associated with your e-mail address. In this way, when you download one of these images or access the links contained in the e-mail, APLANET can find out for statistical purposes whether the e-mail has been opened or whether a link has been accessed from the e-mail. You can prevent these uses by configuring your e-mail manager or programme to prevent the automated downloading of images, as well as by not accessing the links included in the e-mails you receive.

In each communication, the user may object to receiving this type of information through the specific mechanisms for processing the unsubscription, as well as requesting, where appropriate, the right to revoke consent, opposition or deletion. 

7. MORE INFORMATION

If you have any questions about the information contained in our Privacy Policy, you can send an email to: [email protected]